Privacy Policy

When you interact with terrontire.ca—specifically when requesting quotes, booking services, or purchasing tires through our integrated tools (such as the TireConnect widget)—we may collect the following types of personal information:

• Contact Information: Full name, email address, and telephone number.
• Vehicle Details: Year, make, model, trim, and tire size specifications necessary to fulfill your automotive service or product request.
• Payment Information: Credit card details and billing addresses. (Note: Payment data is processed securely through our PCI-compliant third-party payment gateways and the TireConnect platform; we do not store raw credit card numbers on our local servers.)
• Technical & Usage Data: IP address, browser type, device information, and website interaction data collected automatically via cookies and standard web analytics.

We collect data directly from you when you voluntarily provide it—such as when you type your vehicle details into the TireConnect widget, book a tire installation or detailing appointment, or contact us directly. We also collect certain technical data automatically through cookies to optimize your browsing experience.

We use the information we collect for explicit business and operational purposes, including:

• Fulfilling and managing your tire orders, wheel balancing, installations, window tinting, and auto detailing requests.
• Communicating with you regarding your appointments, order status, or service inquiries.
• Processing secure payments and preventing fraudulent transactions.
• Improving our website functionality, customer service, and local marketing efforts.

We do not sell, trade, or rent your personal information to third parties. However, your data is shared with trusted service providers necessary to run our operations:

• TireConnect: Powers our online tire catalog, quoting, and checkout features. Information entered into the widget is processed in accordance with TireConnect's privacy standards.
• Payment Processors: Secure financial institutions and payment gateways that process your credit card transactions.
• Legal Requirements: We may disclose your information if required by Canadian law, court orders, or to protect the rights, property, or safety of Terron Tire, our staff, or our customers.

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, theft, or disclosure. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to manage customer service records, or to comply with applicable provincial and federal tax and business record-keeping laws.

By providing your personal information on terrontire.ca, you consent to its collection and use as outlined in this policy. Under PIPEDA, you have the right to:

• Access and review the personal information we hold about you.
• Request correction of any inaccurate or outdated information.
• Withdraw consent to receive marketing communications at any time (via the "Unsubscribe" link in our emails or by contacting us directly).

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at: